Authors: Yvonne M. Garcia1, Shem A. Cedeno1, Cherry Anne P. Genovia1, Aldin Paul S. Genovia1, Rovy M. Banguis2
1Graduate School. Mindanao State University- Buug Campus, Datu Panas, Buug Zamboanga Sibugay, Philippines, May 2023.
Email: 1shem.cedeno@msubuug.edu.ph,2rovy.banguis@msubuug.edu.ph
ABSTRACT
The workload of Information and Communication Technology (ICT) coordinators varies from school to school and work-related issues
are evident. This study aims to describe the experiences of ICT coordinators in public elementary schools in Buug, Zamboanga Sibugay
to improve understanding of ICT coordinators. This qualitative research employs phenomenology to understand and describe the ICT
coordinators’ experiences in their respective stations. Through criterion purposeful sampling, eleven (11) participants are interviewed
face-to-face. Using the thematic analysis, this study finds out that the ICT coordinator’s roles include (1) making, submitting, and
monitoring school reports; (2) assisting during the enrolment period; (3) attending class as a subjectteacher; (4) facilitating other teachers
in computer works; (5) consolidate and monitor computer equipment; and (6) manage the sound system during school programs. In
terms of the challenges they encountered, these include (1) rush submission of reports; (2) disturbing classes; (3) lack of knowledge
about the report; (4) low internet connectivity; (5) lack of knowledge of software and hardware used; and (6) lack of ICT-related
equipment. However, their opportunities include (1) provision of load allowance and service credits; (2) self and time management; and
(3) intentional learning. This study, therefore suggests the DepEd officials to provide schools with decent and high-end ICT-related
equipment; capacitate ICT coordinators with the technical know-how of these pieces of equipment; train them properly on the reports
that are asked from them to comply; and designate full-time ICT coordinators in order to be productive from their work and the learners.
will not be compromised from their learning.
Keywords: ICT coordinatorship, roles, challenges, opportunities, public schools